servif

Swiggy

DJEIFD

Online Reputation Management & Employer Branding

Keeping up with the demanding online reputation management in Mumbai and around. ORM, Reputation Repair, Reputation Control, Remove Bad information

Our ORM team complements the talent branding social media strategy for Swiggy on social media via a range of daily tasks to close the loop of the branding strategy.

Monitoring for and listening to mentions from employees and the potential talent pool with a special emphasis on the talent brand. This is executed across social media handles and corporate/recruitment portals like Glassdoor.

Escalating critical cases and suggesting suitable ways to deal with them.

Providing a monthly ORM report that consists of a detailed sentiment analysis, complete with nature of mentions and bifurcation of their types.

Responding to queries, grievances and positive mentions, ensuring acknowledgement/resolution in timely manner.