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Online Reputation Management & Employer Branding
Our ORM team complements the talent branding social media strategy for Swiggy on social media via a range of daily tasks to close the loop of the branding strategy.
Monitoring for and listening to mentions from employees and the potential talent pool with a special emphasis on the talent brand. This is executed across social media handles and corporate/recruitment portals like Glassdoor.
Escalating critical cases and suggesting suitable ways to deal with them.
Providing a monthly ORM report that consists of a detailed sentiment analysis, complete with nature of mentions and bifurcation of their types.
Responding to queries, grievances and positive mentions, ensuring acknowledgement/resolution in timely manner.
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